Data Quality Services - Global NCOA

Keep Your Marketing Data Current with Up-to-Date Mover Information

Maximize your campaign efforts by reaching your intended audience, reduce mailing costs, and keep track of your most valuable asset, your clients, by using Data Services, Inc.’s US & international National Change of Address (NCOA) services:

US NCOA Link™

Annually, over 40 million Americans move. The NCOA Link™ database provides 48 months of mover data and is the most comprehensive change of address service offered by the USPS®.

The NCOA Link™ process provides CASS certified output, Address Standardization, Zip+4, Zip Correction, Carrier Route Coding and Delivery Point Validation (DPV) information. The NCOA Link™ process meets move update requirements allowing mailers to qualify for USPS® postage discounts.

Canadian NCOA

It's often more cost effective to stay connected to a current client than acquire a new one. Over 1 million households and businesses file a change of address notification with Canada Post each year. Mover types are mostly family and individual, with businesses making up approximately 5% of the overall database. The Canadian NCOA database updates monthly and has over 11 million records spanning the last six years. Canadian NCOA processing may be performed in conjunction with Canadian Address Hygiene but this is not a requirement. The rate of return, or number of records that match the Canadian NCOA mover database typically varies between a fraction of a percent to 6%.

Royal Mail UK NCOA Update & Suppress

UK NCOA Update The Royal Mail UK NCOA Update service helps you stay in touch with your clients or inquirers after they move. The UK NCOA Update service may be used to update your files containing records of current or lapsed customers. You may also use the UK NCOA Update service to update files of inquirers which have been obtained for the purpose of marketing commercial communications. Rental records may not be processed through the UK NCOA Update service.

The UK NCOA Update File is built exclusively from data sourced from the Royal Mail Redirection Service. The file updates monthly and contains 21 million records, dating back to 1995 with approximately 100,000 mover records added each month.

UK NCOA Suppress Flag or delete clients and prospects that are no longer valid by using the Royal Mail UK NCOA Suppress Service. This service may be used to update your files containing records of current or lapsed customers. You may also use the UK NCOA Suppress service to update files of inquirers or prospective customers which have been obtained for the purpose of marketing commercial communications. Therefore, rental records may be processed through the UK NCOA Suppress service.

The Royal Mail UK NCOA Suppress File contains only data sourced from the Royal Mail Redirection service and is therefore fully verified. The file updates monthly and contains approximately 40 million records, dating back to 1995 and continues to grow at the rate of around 100,000 records each month.

International NCOA Services

Data Services can also assist you with international NCOA services for other countries which include Austria, Belgium, Denmark, Germany, Finland, France, Italy, Netherlands, Norway, Sweden and Switzerland. Please contact a sales representative for additional information.

Email Change of Address (ECOA) Services

Stay in touch with your best customers and prospects by replacing their outdated and undeliverable email data, due to a change in email provider (ISP) or employment, with a current email address. Mailers may also chose to run a Hard Bounce file through Data Services, Inc.’s ECOA Service in order to regain contact with customers and prospects who have changed their email address. Data Services recommends utilizing our Email Address Hygiene Services in conjunction with any ECOA program.

Match tests for National Change of Address (NCOA) Services are available in select markets. Contact Us or consult your Data Services, Inc. representative to learn more!